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Oracle Utilities Customer Care and Billing Release 2.5.0
3.3.3.2 Determine Customer Deposit (Cash, Non-Cash, 3rd Party)
Brief Description
Actors/Roles
Business Process Diagrams
Determine Customer Deposit (Cash, Non-Cash, 3rd Party) Detailed Process Model Description
1.2 Make Changes to Existing Deposit
1.3 Update the Existing Deposit
1.4 Select the Deposit Type
1.5 Initiate Request to Start a Deposit SA
1.6 Calculate Recommended Deposit Amount
1.7 Determine Deposit Amount
1.8 Select Deposit Billing Options
1.9 Create Deposit SA in Pending Start Status
2.0 Create Alert
2.1 Activate Deposit SA
2.2 Select Non-Cash Deposit Type and Populate Information
2.3 Update Account-Deposit
2.4 Check if Third Party Account Has Cash Deposit
2.5 Create Bill Message to Communicate Changes
2.6 Create Customer Contact
2.7 Manage Customer Contact
Algorithms to Configure
Entities to Configure
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